Business Development and Strategic Client Partner / ビジネスディベロップメント

Tokyo  ·  Full Time

At ustwo we invent, design and build digital products, services, and immersive experiences that people love. We also help our clients to change their digital culture and boost their capabilities.

We believe that by caring deeply for our people, clients, and partners, we can unleash our “collective genius”. That means mastering the art of collaboration, crafting the optimal conditions for a team to perform at its absolute best.

ustwo is committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity. We believe diverse teams help us make better products and services and actively hire for cultural growth. We welcome people of all ages, genders, stories and backgrounds.

The role:

ustwo Tokyo has been on the ground and servicing local clients for nearly three years but it’s time to grow. We’re currently growing our team in Tokyo in order to expand our local client presence and pursue new partnerships and opportunities. A crucial part of this growth is hiring a strategic client partner with a business development/curation orientation to further nurture and expand our network. We have strong relationships already in Tokyo with existing and potential clients but need to scale our ability to secure new opportunities as well as evolve (the relationships and the work) of the clients we have. This opportunity is perfect for someone with an existing network and presence in Tokyo and a passion and drive for building meaningful and long term business partnerships. 

  • Understands digital product design processes and agile methodologies (across design, strategy, technology) well enough to engage in client conversations solo if need be, though typically will be partnered with cross-discipline teams
  • Commercial savviness with clients and ability to negotiate (partnered with MD and finance teams)
  • Upside if able to engage with clients at a ‘content’ level e.g. strategy, workshop design and/or participation, light research
  • May report into the business team or to the strategy team, depending on profile
  • Must be proficient in Japanese and English

Main Responsibilities:

  • Growing ustwo’s Tokyo client relationships and opportunities
  • Identifying where our clients can utilise digital for greatest strategic impact and defining the priority capabilities required to succeed across strategy, design, technology and delivery
  • When and if possible, contributing to the work itself as the ustwo Tokyo team scales

Personal specification:

  • Strong networker
  • Finger on the pulse with current market and industry trends 
  • A working history of managing and leading senior client relationships 
  • Worked in cross functional teams to deliver strategic outputs 
  • Strong diplomacy and negotiation skills – drives for win-win outcomes 
  • Clear and articulate communication skills with a strong ability to guide and convince clients and teams of ideas and how to get things done
  • Excellent ability to develop high quality presentations which successfully capture insights/stories/ideas/data and can be used to move projects forward


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業務内容(The role):


  • デジタルプロダクトのデザインプロセスと(デザイン、ストラテジー、テクノロジーの)アジャイルの方法論をよく理解し、分野横断的なチームと進めながら(必要に応じて一人で)クライアントと話ができる。
  • 営業手腕があり、マネジングディレクターやファイナンスチームと組んで、クライアントと交渉できる。
  • クライアントと取り組みながらストラテジーワークショップのデザインと参加、軽いリサーチなどができればなお良い。
  • ビジネスチームやストラテジーチームにレポートする。
  • 日本語と英語が流暢に使える。


主な責任(Main Responsibilities):

  • ustwo東京事務所のクライアントとの関係およびオポチュニティを広げる。
  • クライアントがデジタルを使って、ストラテジーに最大のインパクトを与えられるのはどこかを見つけ、ストラテジー、デザイン、テクノロジー、デリバリーに渡って成功するために必要な優先事項を決める。
  • ustwo東京チームの拡大に伴い、可能な時にはプロジェクトそのものに参加する。


あなたは(Personal specification):

  • 強力なネットワーカーである。
  • 現在のマーケット、業界トレンドに詳しい。 
  • シニアクライアント対応を担当、リードした経験がある。 
  • クロスファンクショナルなチームで戦略的なアウトプットを出したことがある。
  • win-winをもたらす強い外交手腕と交渉スキルを持っている。
  • アイディアとそれを成し遂げる方法をお客様とチームが納得するように導く能力と明確なコミュニケーションスキルを持つ。
  • インサイト/ストーリー/アイディア/データをうまくとらえ、プロジェクトを推進できるプレゼンテーションを作る卓越した能力を持つ。


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