Rethinking Loyalty & Rewards
Loyalty and rewards programs have exploded over the years as brands use them as a hook to drive higher spend and retain customers in a competitive market.
Customer fatigue is now common with households having on average 29 loyalty program memberships across multiple sectors. It’s more important now than ever that brands find a way to make smart investments so that these programs become more than a way for customers to get the occasional discount.
The below infographic outlines some of the ways we have helped a number of brands across sportswear, retail, banking and luxury, develop the most effective loyalty & rewards programs to attract and retain customers.